Please note, this policy does not supersede our terms and conditions contained within your legally governed contract. This policy is for guidance purposes only, and OriGym reserves the right to make amendments to this policy at any time.

Cancellations And Deferrals

Workshops, CPDs & Assessment Cancellations:

Our venues hold limited places, and assessment bookings are made on a first-come-first-serve basis by students via the booking platform. Cancellations of any bookings are allowed 7 days prior to the booking taking place; however, all fees where applicable are non-refundable. This will allow us to offer your spot to another student and sustain fairness to all students.

You can cancel via the OriGym bookings platform directly.

Please note, failure to adhere to this process or if you do not turn up without the stated prior notice, a £50 charge will be applied to your account and your booking availability suspended until that £50 charge has been cleared.

Workshop Or Assessment Cancellations By OriGym

OriGym reserves the right to change workshop and assessment days of any of our courses with 24 hours’ notice and are not liable for any charges that are incurred in the form of travel, accommodation or any other form of incurred financial loss.

If, however, an assessor fails to turn up, a venue has to close down at short notice or an unforeseen event occurs within 24 hours which leads to cancellation of your workshop or assessment by OriGym, we shall pay you for travel and accommodation upon successful approval of receipts.

Payment reimbursement will be within 7 days of receiving such receipts and to the account information we have on file.

Late Cancellations

It is strongly recommended that you book as early as possible (especially for those taking assessments) to guarantee a place at your preferred assessment centre.

If you cancel outside of the permitted cancellation time frame a surcharge of £50 will be added to your account and your future bookings will be suspended.

Payment will need to be received before attendance of prior bookings or of access to additional bookings. A member of the bookings team will contact you with regards to this.