If you need to pause your payments for a short period, we offer flexible payment freezes to help you stay on track without falling behind.
What you need to know
- You can request a payment freeze of up to three months, either all at once or split across your payment plan.
- Any missed payments are automatically counted as part of your freeze allowance.
- While your account is frozen, course access will be locked until payments resume.
How to request a freeze
- Email support@origym.co.uk at least 10 working days before your next scheduled payment.
- Include how long you’d like the freeze to last.
Your request will be processed within 5 working days, and you’ll receive confirmation by email.
