For the best experience using our learning platform, we recommend accessing it on a desktop or laptop with one of the browsers listed below.
Keeping your browser up to date ensures that all features, such as video playback, quizzes, and file uploads, work correctly and securely.
Recommended Browser: Google Chrome
We recommend using the latest version of Google Chrome for the most stable performance.
To update Chrome:
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Open Chrome.
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Click the three dots (⋮) in the top-right corner.
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Go to Help > About Google Chrome.
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Chrome will automatically check for updates and install any available.
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Click Relaunch when prompted.
Microsoft Edge
If you use Microsoft Edge, ensure it’s updated to the latest version for full compatibility.
To update Edge:
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Open Edge.
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Click the three dots (⋯) in the top-right corner.
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Select Help and feedback > About Microsoft Edge.
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Edge will automatically look for and install updates.
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Click Restart to apply updates.
Safari (Mac)
Safari updates are managed through your Mac’s system settings.
To update Safari on macOS:
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Click the Apple menu () in the top-left corner.
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Choose System Settings (or System Preferences on older macOS versions).
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Go to General > Software Update.
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If a Safari update is available, click Update Now or Upgrade Now.
General Tip
If you experience issues after an update, try restarting your browser or device. Outdated browsers may prevent certain learning platform features from loading correctly.
Still having issues?
If the problem continues after following these steps, please contact support@origym.co.uk with a screenshot of the error message and the browser you are using.
